Returns
The Return Policy:
No exchanges at this time, due to limited stock of products.
- Accept returned merchandise ten (10 days) after purchase. Anything after ten days will be unacceptable. NO EXCEPTIONS.
- Returned merchandise MUST NOT be stained, torn, broken, or altered, etc. and must be sent back within original good condition as it was sent.
- Merchandise must have all tags, original receipts, coupons and be within special boxes or wrappings.
- Refunds are contingent upon inspection of item(s) once we receive. Refund will be credit back to customers original payment method (credit card, debit, Paypal, etc.) after inspection.
- Return shipping charges will be deducted from refund.
- Earrings are FINAL SALE for hygienic purposes
- All sale items are FINAL. No exceptions.
Easy Return Process
Purchase didn’t work out? Sorry.....But don’t sweat it! (You may return orders within ten days)
- Repackage all original merchandise, etc. within original packaging. All items must be returned in good condition upon inspection, to ensure refund.
- Use return label enclosed within package and place outside of box, completely covering original shipping label.
- Send the return package to the following address (unless your packing slip directs otherwise):
Graffiti Panda
P.O. Box 1643
Roxboro, N.C. 27573
- Drop it off with USPS, & you’re done!
Please Note
- Once shipped, keep the return tracking number for your return package to monitor delivery status.
- After inspection, you can expect a refund in the same form of payment originally used for the purchase, within 7 days of our receiving the returned order.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- We are not responsible for any lost packages through USPS mailing. Refund will not be given if returned merchandise/package is never received.
- After 30 days, returns will not be accepted, no exceptions.
- Lost return slip? Don’t worry! Contact me with your order number so I can send you another one: hello@graffitipanda.com
Defective/Incorrect Items
- If you have received a damaged item or you have received incorrect items you can contact hello@graffitipanda.com for complete and thorough assistance.
- A photo of the damaged item(s) must be included in the email
- Always include your name, order #, and full item name to avoid confusion